What is the role of a Phlebotomist?
Here is a step-by-step guide describing the role of a Phlebotomist.
Explains the procedure to the Patient
One of the first things that a Phlebotomist needs to do is explain the process of taking a blood sample to patients. They need to be able to talk through the procedure to a patient in a clear, calm, confident and compassionate manner, answering any questions the patient may have before continuing with the procedure. Phlebotomist’s often have to calm nervous patients before taking a blood sample, some of whom may never have had samples taken before. This may include talking them through every step of the procedure both before and whilst taking the blood samples in a reassuring manner.
Maintains control of Infection
One of the most critical parts of a Phlebotomist job is to maintain a clean environment to help stop the spread of infection. This is vital in a hospital environment and involves preparing the immediate area, washing hands between each patient and disposing of sharp needles in line with Trust policy.
Completes the procedure
All samples that are taken are delivered to the Pathology Central Reception where they are sorted according to which tests are required and are given to the relevant departments for analysis. Phlebotomist take blood samples from both in and out patients at East Surrey, Crawley and Horsham Hospitals. They take blood samples for pathological investigations on behalf of General Practitioners and also provide a comprehensive in-patient service on the wards for those that require diagnostics or treatment. In many cases the Phlebotomy department will be the first place that a patient will visit when they come to the hospital so we expect our phlebotomy technicians to be compassionate and professional at all times. Whilst most of the services a Pathology department provides occurs within the laboratory, phlebotomy involves dealing with patients. Indeed we are the public face of Pathology.