Surrey and Sussex Healthcare NHS Trust (SASH) is urging the public to think before going to A&E this winter.
With a range of local NHS healthcare services available, minor conditions, such as coughs, colds and other common illnesses are able to be managed safely and effectively at home or with advice from a pharmacist.
If members of the public don’t have a life threatening illness or injury an appointment should be made with their GP. If their GP practice is closed, they can call NHS 111 for free, 24 hours a day.
Michael Wilson CBE, chief executive at SASH who run East Surrey Hospital, said: “It’s important to remember that A&E is for serious emergencies only – hospitals are very busy places all year round, especially in winter, with A&E staff dealing with life threatening emergencies, like strokes and heart attacks.
“If you become ill over the winter it is important to think about which local health service is right for you – rather than just going straight to A&E and help us to ensure everyone gets the care they need.”
- For more information about using alternative services, such as pharmacists visit Help my NHS eastsurreyhelpmy.nhs.uk
- For advice to help prevent getting ill and self-manage minor illnesses visit NHS Choices https://www.nhs.uk/pages/home.aspx
Alternative NHS services available:
Walk-in centre – with no appointment necessary your local walk-in centre is managed by doctors and nurses who are available to deal with minor illnesses and injuries, such as cuts, burns, sprains and suspected breaks. Full details of all the walk-in centres in your area can be found on the Surrey and Sussex Healthcare NHS Trust website.
|Caterham Minor Injuries Unit (MIU)||Caterham Dene Hospital|
tel. 01883 837500
|9am – 8pm, every day. For people aged 18 years and over|
|Crawley Urgent Treatment Centre (UTC)||Crawley Hospital West Green Drive Crawley |
tel. 01293 600300
|Open 24 Hours|
|Horsham Minor Injuries Unit||Horsham Hospital Hurst Road Horsham |
tel. 01403 227000 Ext 7202
|9am – 5pm Monday to Friday|
|Emergency Dental Line||111|
NHS 111 – NHS 111 is a free phone service that is available 24 hours a day, 365 days a year. It offers a one-stop number for patients with urgent, but not life-threatening symptoms
Self-care – people suffering from minor ailments should treat themselves at home or visit their local pharmacy
Pharmacies – your local pharmacist is qualified to offer advice on health issues and medication as well as treat headaches, an upset stomach and other common illnesses
GP out-of-hours service – if you need to see a doctor when your GP surgery is closed, call NHS 111 (dial 111).