Health bosses at East Surrey Hospital are celebrating after receiving fantastic feedback from their staff in the latest annual NHS staff survey.
A record number of staff completed the survey and the results show they are some of the most motivated in the country and are proud to recommend their trust as a place to work and be treated.
The staff also feel they make a real difference to their patients and are well supported by their managers.
The survey provides a unique snapshot of the views and experience of the people who work at Surrey & Sussex Healthcare NHS Trust, which runs the hospital.
The survey looked at 28 areas, including training, job satisfaction and work life balance. In 10 of these areas the trust scored in the top 20% in the country, including staff motivation and engagement.
Other positive results include:
92% of staff said their role makes a difference to patients
87% of staff said they had received relevant job training and development in the last year
An improvement in the quality of staff appraisals and in the support and communication from managers.
An increase in the response rate: 68% of staff completed the survey this year (compared to a response rate of 57% in 2012) which is in the highest 20% when compared to other acute trusts.
Chief Executive Michael Wilson said: “It is really encouraging that we are among the best hospitals nationally in terms of staff motivation and that there has been an increase in the number of staff who would recommend us as a place to work or receive treatment.
“The survey results highlight real progress but we know there is always room for improvement and will continue to work hard to make sure our staff feel well supported at work.”
This is the 10th annual survey and the data is used to improve working conditions for employees and helps trusts recognise trends and benchmark their performance against other trusts.
