GP Newsletter Issue 23

Invitation to our Hot Topic event – anaesthetics and critical care

The work of the expert clinicians in our new multi-million pound theatres and our critical care team is the subject of the latest ‘Hot Topic’ event taking place at East Surrey Hospital on Thursday 14 May.

Meet our consultants and specialist nurses and learn about the patient’s journey when they come for surgery; the range of options for pain management and the highly specialist care provided in the intensive care and high dependency units.

The event is open to everyone and will run from 6 – 8pm in the hospital’s Postgraduate Education Centre. Places are limited so if you would like to attend please book your place now >. For more information contact


New East Surrey Macmillan Cancer Support Centre

Work is underway on the new £1.5 million Macmillan Cancer Support Centre at East Surrey Hospital. When it opens in the autumn the centre will offer patients, family, friends and carers a range of services including:

  • information and advice on coping with cancer and its treatment
  • counselling services
  • financial advice and support
  • complementary therapies; including reflexology and reiki
  • cancer support groups
  • exercise programmes
  • a range of classes to support those during and after treatment


Designed by experts and people affected by cancer, the centre will provide all-round support in a calm, non-clinical environment. It will offer the very best in holistic care and support in the heart of the community; putting an end to the added stress on cancer patients who have to take at least a 20-mile round trip to the nearest cancer support centre.


Focus on out-patients

As part of our investment programme, and to enhance patient experience in outpatients, new clinic spaces have been created and the department has undergone a general refurbishment at East Surrey Hospital.

Also, as part of our focus on outpatients Linda Judge has recently joined our management team as outpatient services manager.  Linda has experience in operational management in the private sector and has also worked at the Strategic Health Authority and national and regional levels in the NHS providing business management support to communication and engagement teams.

The next phase will include the introduction of full electronic communication for the GP referral pathway. Patients will also be given the option to receive appointment information by email.  Linda will champion the streamlining of patient booking systems to provide a more efficient and effective service to our commissioning community.

Linda is keen to hear from GPs and CCGs referring to the Trust on any aspect of outpatient services. Her contact email is


Diabetes and endocrine team move to Royal Earlswood

Our team of specialists recently moved from the main hospital building to The Earlswood Community Centre, where we have created a hub for diabetes care in the heart of the community.

The large new space allows the clinicians to run separate clinics for people with Type 1 and Type 2 diabetes and clinics for young adults and people using an insulin pump. They can also now treat patients with monogenic diabetes which means patients no longer have to travel to Brighton and Oxford and we are bringing diabetes and endocrine care for local people into one place. If you need further information the team can be reached on 01737 231 788.


Foundation Trust Update

More than 10,000 people have now signed up to become members of Surrey and Sussex Healthcare NHS Trust and are helping to shape the development of health care in the area.

As part of our journey to become a foundation trust this year we set ourselves a goal of recruiting 9,000 members. Just 18 months later membership has reached 10,200.

Foundation trusts are different from existing NHS Trusts because they are more accountable to local people through the membership and less accountable to central government.

NHS foundation trusts remain part of the NHS and remain free at the point of use. They are subject to NHS standards, performance ratings and systems of inspection.

To find out more about membership or to fill in an online application form visit or contact us at


Performance (month 12, March 2015):

  • ED Performance against the 4 hour standard in March was 95%.
  • The Incomplete Referral To Treatment (RTT) standards continued to be achieved at aggregate Trust level while the Admitted and Non-Admitted standards were not achieved.
  • Cancer access: All Cancer standards were achieved except for the 62 Day Referral to Treatment standard. All standards were achieved for Q4 as a whole.
  • Patient safety indicators continued to show expected levels of performance.
  • The latest HSMR data shows overall Trust mortality is lower than expected for all our patient groups.
  • The Trust had no MRSA bloodstream infections and one Trust acquired C-diff in March.
  • Maternity indicators continue to show expected performance.
3.1_UPDATED Integrated Performance Report