• A-Z of services
  • Transparency
  • Trust News
  • Contact us

Telephone 01737 768 511


  • Home
  • A-Z of services
    • Coronavirus: important information
    • Maternity services
    • Emergency Department
    • Outpatients
    • Cancer and diagnostics
    • All services (A-Z)
  • For Patients
    • A-Z of services
    • Inpatients
    • Outpatients
    • Support for patients
    • Senior nursing team
    • Patient advice and complaints
    • How are we doing?
    • Consultant directory
    • Other locations
    • Access to information
  • For Visitors
    • Visiting our services
    • Visiting times
    • Restaurants and shops
    • Chaplaincy
    • Ward information
    • Support for carers
    • How are we doing?
    • Getting here
    • Contact SASH
    • Infection Control
    • Privacy notice
  • For Clinicians
    • Clinician directory
    • Prescribing Formulary
    • How to refer
    • A-Z of services
    • Acute kidney injury (AKI)
    • GP Newsletters
    • Ward numbers
    • Pathology
    • Postgraduate Education Centre
    • Kent Surrey and Sussex School of Physician Associates
    • Library and Knowledge Service
    • GP feedback
  • Working with us
    • Living in Surrey and Sussex
    • Benefits for staff
    • Nursing recruitment
    • Apprenticeships
    • Work experience
    • Volunteering
    • Education, learning and development
    • Trade Union Facility Time
    • Temporary Staffing Bureau
    • Occupational health and wellbeing
  • Find us
    • Travelling to East Surrey Hospital
    • Crawley Hospital
    • Horsham Hospital
    • Caterham Dene Hospital
    • Oxted Health Centre
    • Help with travel costs
    • Support for disabled travellers
    • Contact us
  • About us
    • Latest SASH news
    • Our Board
    • Sustainability and Transformation Partnership (STP)
    • SASH+
    • Making a difference
    • Members and governors
    • Equality and diversity
    • Guide to information
    • Freedom of Information
    • SASH Charity
    • Media

Alternatives to ED

Do you really need ED?

Help us keep the emergency department free for patients with serious and life-threatening conditions.

If you feel unwell, there are many alternative services which can help you to feel better.

call-111-icon

Call 111

If you’re not sure which NHS service you need, call 111. An adviser will ask you questions to assess your symptoms and then give you the advice you need, or direct you straightaway to the best service for you in your area.

 

pharmacy-icon

Visit a pharmacist

Pharmacists are expert in many aspects of healthcare and can offer advice on a wide range of long-term conditions and common illnesses such as coughs, colds and stomach upsets. You don’t need an appointment and many have private consultation areas, so they are a good first port of call. Your pharmacist will say if you need further medical attention.

 

GP-icon

See your GP

GPs assess, treat and manage a whole range of health problems. They also provide health education, give vaccinations and carry out simple surgical procedures. Your GP will arrange a referral to a hospital specialist should you need it.

 

walk-in-iconVisit a walk-in centre

Visit a walk-in centre, minor injuries unit or urgent care centre if you have a minor illness or injury (infections, vomiting and stomach aches) and it can’t wait until your GP surgery is open. These urgent care services are often managed by nurses and some also have doctors. You don’t need an appointment and they are open outside office hours. A list of local walk-in centres is at the bottom of the page.

 

ambulance_iconEmergency department

The emergency department provides vital care for life-threatening emergencies, such as loss of consciousness, suspected heart attacks, breathing difficulties, or severe bleeding that cannot be stopped. If you’re not sure it’s an emergency, call 111 for advice.

 

Visit NHS Choices to find your nearest pharmacist, GP, or walk-in centre.  In an emergency, dial 999.

Local walk-in centres

Caterham Minor Injuries Unit (MIU)Caterham Dene Hospital
Church Road
Caterham
CR3 5RA
9am – 8pm, seven days a week

For people aged 18 years and over

Crawley Urgent Treatment Centre (UTC)Crawley Hospital West Green Drive Crawley
RH11 7DH
Open 24 hours
Horsham Minor Injuries UnitHorsham Hospital        Hurst Road Horsham
RH12 2DR
9am – 5pm Monday to Friday

 

Navigate

  • Emergency department
  • Paediatric emergency department
  • Clinical decisions unit
  • TIA Clinic
  • Acute medical unit
  • Kingsfold Unit

a-z-servicesbutton


Follow Us

Get in touch

Surrey and Sussex Healthcare NHS Trust
Trust Headquarters
East Surrey Hospital
Redhill
Surrey
RH1 5RH

Tel . 01737 768511

Change Text Size:

  • Small  Normal  Large  ExtraLarge  
Copyright © 2019 Surrey and Sussex Healthcare NHS Trust
Disclaimer | Accessibility | Site Map | Website Policies | Web design by CREATIVEFOLKS

Enter your name, email address and a message.

Cookies

By continuing to use this site you agree to the use of cookies. Click here to find out more about the cookies we use.