How do I make a request under the Freedom of Information Act?
Please note that requests for patient medical records does not fall under the Freedom of Information Act as it is personal information. You can request to access your medical records here.
All Freedom of Information requests must be made in writing in one of the following ways:
Post:
FOI officer
Trust Headquarters
East Surrey Hospital
Redhill, Surrey
RH1 5RH
E-mail: sash.
Please ensure that you provide your name and an address for correspondence when making your request, this can be an email address.
It will be helpful to us and speed up the processing of your request if you could be as specific as possible about the information you require. However, you don’t have to state why you want the information. For example, if you are asking for statistical data please state if you would prefer to receive the data in calendar or financial year format etc.
If we are not clear about what information you are requesting we will contact you to seek clarification. Please respond promptly as it will otherwise delay our response. If we do not hear from you within three months we will assume you no longer require the information and will close the request.
All requests for information will be handled centrally by the Trust’s FOI team.
Before you make a request
Our Guide to Information (Publications Scheme) has information routinely asked for by members of the public.
Before making a formal request to us, please check if we have already provided the information on this website.
For more information about the process visit Our Guide to FOI.
If you are unhappy with our response to your request, you can make a complaint and request an internal review. An internal review should be made within 40 working days of the initial Trust repsonse.
Please quote the reference number in all correspondence.
FOI officer
Surrey and Sussex Healthcare NHS Trust
AD63 Trust Headquarters
East Surrey Hospital
Canada Avenue,
Redhill
Surrey
RH1 5RH
Email: sash.foi@nhs.net
The Trust will will have 20 working days to respond to your complaint. The review will be carried out by a senior member of staff who was not involved in the initial decision or process. If you remain dissatisfied at the end of the conclusion of the review, you have the right to appeal to the Information Commisioner via their website or by phone 030 123 1113 within two months of receiving our response.